Kia Soul: Troubleshooting

Problem	Possible cause	Solution
Not pairing	Bluetooth device of Car is not discoverable mode	Enter Bluetooth pairing (searching) mode
	User’s phone is Bluetooth off mode	User’s phone set Bluetooth on
	Making an attempt pairing others bluetooth system	Check Bluetooth device name and address (12 word) to attempt paring Ex) 000B24FFF123
	Pass key error	Input the passkey displayed on the audio screen into the phone.
	5 phones have already been registered.	Delete paired phone list
	Bluetooth system cannot communicate with the phone.	Refer to IOP sheet ※IOP : Inter-operability
Not connection	User’s phone or Bluetooth device of Car dose not register Bluetooth device to connect	Retry pairing
Not connection	Bluetooth system cannot communicate with the phone.	Waiting 1minute then Retry connection or phone power off/on. Refer to IOP sheet
Not redial	User phone system issue	Push the 2 times Send button
Not accept call	User phone system issue	Refer to IOP sheet
Not dialing	User’s phone playing other menu (internet, mp3, game, etc..)	Stop other menu then set normal mode
Not dialing	Bluetooth system cannot communicate with the phone	Refer to IOP sheet

1. Disconnect the negative (-) battery terminal. 2. Remove the overhead console lamp. (Refer to Body Electrical - &quo ...

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