Kia Soul: Reporting safety defects - Specifications, Consumer information, Reporting safety defects - Kia Soul 2009-2013 AM Owner ManualKia Soul: Reporting safety defects

First generation AM (2010–2013) / Kia Soul 2009-2013 AM Owner Manual / Specifications, Consumer information, Reporting safety defects / Reporting safety defects

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Kia Motors America, Inc.

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Kia Motors America, Inc.

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424- 9153); go to http://www.safercar.gov; or write to: Administrator, NHTSA, 1200 New Jersey Ave, SE., West Building, Washington, D.C. 20590. You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

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